Can I order one sample first?
Yes. Sample orders can be arranged for model evaluation. Final shipping cost depends on destination, product type and selected freight method.
Buyer support
Frequently Asked Questions
Key answers for overseas buyers comparing ZAIHAI surfboards, go-kart boats, sample orders, shipping and after-sales support.
Which products are suitable for rental fleets?
X1 and Rage Shark X are often easier for commercial programs. X1 Pro and P1 Pro are better for premium or advanced positioning.
Do you support OEM/ODM?
Logo, color, packaging and distributor catalog support can be discussed based on order quantity and project requirements.
How are lithium batteries shipped?
Battery shipment needs destination-specific freight planning. ZAIHAI can provide packing details and battery document support where available.
How do I get spare parts?
Spare battery, charger, wear parts and accessory planning can be included in a quotation for commercial operators.